1. Information we collect
We collect information you provide when you create and use MyHomeEverything, including your name, email address, home details, household items, maintenance records, expenses, warranties, notes, and support requests.
If you upload documents or photos, we store the files and the information you choose to save from them. Please avoid uploading information that MyHomeEverything does not need, such as government identification numbers, banking credentials, or highly sensitive personal records.
2. How we use information
- Provide, secure, and improve your MyHomeEverything account.
- Organize your home records and create reminders.
- Process documents with AI when you deliberately request analysis.
- Manage subscriptions and respond to support requests.
- Detect misuse, investigate errors, and meet legal obligations.
AI suggestions are not saved as final home records until you review and approve them. AI can make mistakes, so important details should be checked against the original document.
3. Payments
Stripe processes paid subscriptions through its hosted checkout and billing portal. MyHomeEverything receives subscription status, customer identifiers, and limited billing information, but does not receive or store your complete card number.
4. Service providers
We use service providers for hosting, storage, email delivery, AI processing, payment processing, security, and basic service analytics. They may process information in Canada, the United States, or other jurisdictions where they operate, subject to their safeguards and applicable law. We do not sell your personal information.
5. Cookies and similar technology
MyHomeEverything uses a secure session cookie to keep you signed in. Limited analytics or local browser storage may be used to understand service usage and remember preferences. We do not use your home records for targeted advertising.
6. Retention and deletion
We keep account information while your account is active and as reasonably needed to provide the service, resolve disputes, prevent fraud, and meet legal obligations. You can export your records, delete individual documents, delete a home, or delete your account from Account settings. Deletion from backups and service-provider systems may take additional time.
7. Security
We use account separation, access checks, private file storage, encryption in transit, secure password hashing, expiring sessions, and other reasonable safeguards. No online service can promise absolute security. Protect your password and contact us promptly if you believe your account has been accessed without permission.
8. Your choices and rights
You may access, correct, export, or delete your information through MyHomeEverything. You may also ask questions about access, correction, retention, or privacy through our support page. Applicable privacy laws may provide additional rights.
9. Children
MyHomeEverything is intended for adults managing household records and is not directed to children under 18.
10. Changes
We may update this policy as MyHomeEverything changes. Material changes will be communicated in the service or by email when practical. Continued use after an effective date means the updated policy applies.
Contact
For privacy questions or requests, choose “Privacy request” on the MyHomeEverything support form.